It is critical to monitor the technology capacity components in order to ensure the agreed availability service levels are
achieved. This activity mainly focuses on regular review and revision of the Technology Capacity Plan to represent the
current view of technology capacity for an engagement. The plan gets updated whenever there is action to tune and optimize
the technology capacity for improvised performance. The plan may also get updated in case of changes in technology capacity
due to change in service or service levels. This activity also covers regular reporting of capacity measures to relevant
stakeholders |